Our process

Insurance industry training development


Understanding your needs is our top priority

Our process has stood the test of time. In the 20 years’ we’ve been using this methodology to create learning solutions, we’ve never missed a deadline, and we’ve never had a disappointed customer. And that’s because we always start with you: our client and our top priority.

The NLP difference.

We aren’t suppliers. We aren’t just a vendor. We’re a partner to our clients. We work with you, not for you. And we care about your goals as much as you do.

Instructional design & insurance experts.

Yep, it’s a rare combo.

We’re the only bespoke learning developer focused on the insurance industry. We have decades of experience in both instructional design and insurance. We know what works (and what doesn’t) because we’ve seen it with our own eyes. We’ll take our insurance knowledge and expertise and combine it with your own information and guidance, to create a solution that really works for you and your learners.

The truth is, we know you’ll dig our instructional design (we’re modest, aren’t we?), but our expert project management skills are the icing on the cake. We never break a promise, and we never miss a deadline. We’re always one step ahead and you’ll have your learning solution in your (virtual) hands before you know it.

Ready to get started? Great. So are we.

Don't just take our word for it...

“Our partnership with New Level has been a great success. Since first rolling it out in early 2016, the usage and reception has exceeded our expectations with lots of repeat agency customers. AT IIAT, we believe the future of our distribution channel hinges on our members’ ability to hire for aptitude and attitude and train for technical knowledge.”

– Rick, Education Director